Term Conditions Page
Operating an online pharmacy in the UAE requires strict adherence to Ministry of Health and Prevention (MOHAP) and Dubai Health Authority (DHA) standards. In particular, prescription and over-the-counter medications cannot be returned once delivered due to cold-chain and safety laws.
Here is a complete, production-ready set of policy documents tailored specifically for Medilife Online Pharmacy.
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1. Terms & Conditions
Last Updated: July 2026
Welcome to Medilife Online Pharmacy (medilifeonlinepharmacy.ae). By accessing or purchasing from our platform, you agree to the following terms governed by the laws of the United Arab Emirates (UAE).
1. General Operating Standards
Medilife Online Pharmacy is a fully licensed pharmaceutical entity operating under UAE Health Regulations.
By placing an order, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent/legal guardian.
2. Prescriptions & Medication Orders
Prescription Requirement: Orders containing prescription-only medications (POM) will only be fulfilled upon presentation of a valid prescription issued by a licensed UAE medical practitioner.
Verification: Our licensed pharmacists reserve the right to verify prescriptions with the issuing facility or refuse fulfillment if an order poses a health risk or breaches UAE regulatory guidelines.
3. Pricing & Payments
All prices are listed in UAE Dirhams (AED) and include applicable Value Added Tax (VAT) in compliance with UAE Federal Tax Authority (FTA) regulations.
We accept major credit/debit cards, Cash on Delivery (COD), and Card on Delivery. Payment processing is secured via PCI-DSS compliant gateways.
4. Limitation of Liability
Information on this website is for informational purposes only and does not replace direct consultation with a qualified physician or pharmacist.
